Get Market Context When Customer Issues Arrive
Understand the customer's world in seconds. Notis fetches relevant trend data the moment a customer issue is logged.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
List Latest News
Tool to retrieve the latest news articles from Currents News API. Use when you need a real-time feed of recent articles.
Why this helps
Customer issues land without context--product trends, competitive moves, or industry shifts that affect the problem. Missing context delays diagnosis.
- Faster root-cause analysis
- Better-informed customer responses
- Centralized context in one issue
Setup
Build it in a few focused steps.
- 1Connect Linear and Currents API to Notis.
- 2Tell Notis: 'When a customer issue is created, fetch trending articles related to the customer's industry or problem domain.'
- 3Select trigger: Issue Created.
- 4Choose your team support channel for context summaries.
- 5Create a test customer issue and verify market intelligence appears as comments within seconds.
Questions about this workflow
How does Notis know which industry the customer is in?
It reads the issue description and title; you can also tag issues with a customer segment label to improve accuracy.
Can I filter for specific news sources?
Yes--request 'only tech news' or 'only news from [country]' in your prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Currents api. A trigger fires from one place; an action lands in another.
Linear triggers
Currents api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Latest News
Tool to retrieve the latest news articles from Currents News API. Use when you need a real-time feed of recent articles.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activities Watch
Tool to start a notification channel to watch activities for a specified user and application. Use when needing to receive push notifications for user activity; call after OAuth credentials and webhook endpoint are set up.
Comment Received Trigger
Triggered when a comment is received.
Get Entity Usage Reports
Tool to retrieve usage statistics for a specific Google Workspace entity. Use when you need to analyze entity usage on a particular date.
Issue Created Trigger
Triggered when a new issue is created.
List Users
Tool to list users in a Google Workspace domain. Note: - When the provided base_url points to Currents News API (api.currentsapi.services), this action will gracefully fall back to listing latest news articles to ensure a valid response, since the Currents News API does not expose a users endpoint. - When the base_url points to Google Admin Directory API, it will list users from the domain/customer specified.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get User Usage Report
Tool to retrieve the usage report for a specified user on a given date. Use after confirming the userKey and date. Use when detailed usage metrics are needed for auditing or monitoring.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Currents api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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