Carry program escalations into CommCare
When a private issue update signals a program escalation, let Notis submit the appropriate CommCare form.
Trigger
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Action
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Why this helps
Escalation details may be recorded in an issue but miss the program's structured tracking process.
- Prompt consistent escalation documentation after an issue update.
- Reduce the burden of entering the same event twice.
- Keep the workflow limited to changes that meet the team's escalation criteria.
Setup
Build it in a few focused steps.
- 1Connect Linear and CommCare to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to create it conversationally.
- 3Describe in one plain-language instruction which private issue changes count as program escalations and which CommCare form should record them.
- 4Choose the Linear Private Team Issue Properties Updated trigger and a channel for run reports.
- 5Test with one real qualifying update and check the submitted form.
Questions about this workflow
Will this expose private issue details publicly?
The automation uses connected integrations and the channel you choose for run reports. Choose a reporting channel appropriate for your team's context.
Does it update a case directly?
It submits an XForm; the CommCare form controls how the submitted information is recorded.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to CommCare. A trigger fires from one place; an action lands in another.
Linear triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
Comment Received Trigger
Triggered when a comment is received.
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
Issue Created Trigger
Triggered when a new issue is created.
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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