Capture program incident follow-ups in CommCare
When an authorized comment records an incident action, Notis can carry it into a suitable CommCare form.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Why this helps
Incident follow-ups need careful documentation, but re-entering details later can slip during a busy day.
- Connect the documented action with a structured follow-up record.
- Reduce repeated entry during sensitive operational work.
- Require a clear, authorized follow-up before submission.
Setup
Build it in a few focused steps.
- 1Connect Linear and CommCare to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3In one plain-language prompt, tell Notis to submit the suitable CommCare incident follow-up form only for authorized comments with a clear action and sufficient information.
- 4Choose the Linear Private Team Comment Created trigger and a channel for run reports.
- 5Test with one real authorized comment and verify the submission in CommCare.
Questions about this workflow
Is this trigger for public comments?
No. It is for comments on private-team issues; use the public-team comment event for public teams.
What if the comment lacks details?
The prompt should direct Notis to report missing information and skip the form submission.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to CommCare. A trigger fires from one place; an action lands in another.
Linear triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
Comment Received Trigger
Triggered when a comment is received.
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
Issue Created Trigger
Triggered when a new issue is created.
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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