Move case intake from Linear into CommCare
Capture a clear intake request once and let Notis submit the corresponding form to CommCare.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Why this helps
Copying intake details by hand creates another task to remember and a chance for a request to get lost.
- Reduce duplicate entry across issue tracking and case intake.
- Keep incoming requests moving into the program's existing CommCare form process.
- Use run reports to spot submissions that need attention.
Setup
Build it in a few focused steps.
- 1Connect Linear and CommCare to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally to create one.
- 3Tell Notis in plain language to submit the appropriate CommCare intake form for new Linear issues that clearly request a case, and to report missing required information.
- 4Choose the Linear Issue Created trigger and a channel for run reports.
- 5Test with one real intake issue and confirm the form is accepted in CommCare.
Questions about this workflow
Does this create a case directly?
The selected CommCare action submits an XForm. The form and its configuration determine whether that submission creates or updates a case.
What if the issue is missing information?
Instruct Notis to report what is missing and avoid submitting an incomplete form.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to CommCare. A trigger fires from one place; an action lands in another.
Linear triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
Comment Received Trigger
Triggered when a comment is received.
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
Issue Created Trigger
Triggered when a new issue is created.
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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