Capture customer videos from public issue comments
Turn a customer video link in an issue conversation into a tracked media upload, without relying on someone to revisit the thread.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Upload Asset From URL
Tool to upload a new asset directly from a provided external url and receive a status id for tracking. use when you need to import media from a remote source and optionally specify a gallery or existing asset.
Why this helps
Customer clips shared in public-team discussions can be overlooked as the conversation moves on.
- Brings customer-provided clips into the media workflow.
- Reduces manual scanning of issue conversations.
- Reports the status id returned by the upload action.
Setup
Build it in a few focused steps.
- 1Connect Linear and Cincopa to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to import customer video URLs shared in public-team comments.
- 3Use one plain-language instruction to start an upload only for a usable customer video link and report the status id.
- 4Select the Public Team Comment Created trigger and choose the reporting channel.
- 5Test with a public-team issue comment containing a real, accessible customer video URL.
Questions about this workflow
Does the trigger include private-team comments?
No. This event is for public-team comments. Use the private-team comment trigger for private teams.
Can the prompt limit this to customer clips?
Yes. Describe the intended customer-video context in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Cincopa. A trigger fires from one place; an action lands in another.
Linear triggers
Cincopa actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Upload Asset From URL
Tool to upload a new asset directly from a provided external url and receive a status id for tracking. use when you need to import media from a remote source and optionally specify a gallery or existing asset.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Abort Asset Upload From URL
Tool to abort an ongoing asset upload-in-progress by providing its status id. use when an upload is no longer needed, was initiated by mistake, or is taking too long.
Comment Received Trigger
Triggered when a comment is received.
Get Asset Upload From URL Status
Tool to check the status of an asset upload initiated via url by its status id. use after calling 'upload asset from url' to poll for completion.
Issue Created Trigger
Triggered when a new issue is created.
Validate API Connection
Tool to validate api connection. use after obtaining a valid api token to confirm connectivity.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Cincopa, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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