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Notis

Project changes automatically update customer records

Update a project's status, deadline, or lead in Linear and Chaser reflects it instantly. One source of truth across tools.

Trigger

Project Properties Updated

Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.

Action

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

Why this helps

You update project details in Linear (status change, deadline shift, new lead) but forget that Chaser needs the same information. Customer records drift out of sync, and finance reports show inaccurate project timelines.

  • Project changes instantly sync to customer records in Chaser
  • No data drift between Linear and your CRM
  • Finance and operations stay aligned on project timelines
  • Reduces manual update work between systems

Setup

Build it in a few focused steps.

  • 1Connect Linear and Chaser to Notis.
  • 2Tell Notis: 'When a project's status, deadline, or lead changes in Linear, update the matching customer record in Chaser'.
  • 3Select 'Project Properties Updated' as your trigger.
  • 4Choose your notification channel.
  • 5Modify a project property in Linear (change status, update deadline) and verify Chaser customer is updated automatically.

Questions about this workflow

Which project properties trigger updates?

Status, lead, target date, priority, and custom fields. Tell Notis specifically which matter most to you.

What if a project's customer doesn't exist in Chaser yet?

Notis can create it first if you want, or skip the update if the customer record is missing.

Can I update specific customer fields only?

Yes. Specify: 'Update only the project status and deadline fields in Chaser' to avoid overwriting other data.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Chaser. A trigger fires from one place; an action lands in another.

Linear triggers

Chaser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Credit Notes

Tool to retrieve a list of credit notes. use after authenticating this detail.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Get Customer by ID

Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Get Customers

Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Get Organization

Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Credit Note

Tool to create a new credit note record in the organization. use after confirming invoice adjustments.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Chaser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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