Project changes automatically update customer records
Update a project's status, deadline, or lead in Linear and Chaser reflects it instantly. One source of truth across tools.
Trigger
Project Properties Updated
Fires when properties on a Linear project change (status, lead, target date, priority, etc.). Covers projects in both public and private teams — polls with the connected user's token.
Action
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Why this helps
You update project details in Linear (status change, deadline shift, new lead) but forget that Chaser needs the same information. Customer records drift out of sync, and finance reports show inaccurate project timelines.
- Project changes instantly sync to customer records in Chaser
- No data drift between Linear and your CRM
- Finance and operations stay aligned on project timelines
- Reduces manual update work between systems
Setup
Build it in a few focused steps.
- 1Connect Linear and Chaser to Notis.
- 2Tell Notis: 'When a project's status, deadline, or lead changes in Linear, update the matching customer record in Chaser'.
- 3Select 'Project Properties Updated' as your trigger.
- 4Choose your notification channel.
- 5Modify a project property in Linear (change status, update deadline) and verify Chaser customer is updated automatically.
Questions about this workflow
Which project properties trigger updates?
Status, lead, target date, priority, and custom fields. Tell Notis specifically which matter most to you.
What if a project's customer doesn't exist in Chaser yet?
Notis can create it first if you want, or skip the update if the customer record is missing.
Can I update specific customer fields only?
Yes. Specify: 'Update only the project status and deadline fields in Chaser' to avoid overwriting other data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Chaser. A trigger fires from one place; an action lands in another.
Linear triggers
Chaser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Credit Notes
Tool to retrieve a list of credit notes. use after authenticating this detail.
Comment Received Trigger
Triggered when a comment is received.
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Issue Created Trigger
Triggered when a new issue is created.
Get Customers
Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Organization
Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Credit Note
Tool to create a new credit note record in the organization. use after confirming invoice adjustments.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Customer
Tool to create a new customer record in chaser. use after obtaining basic auth credentials.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Connect any two apps with Notis in the middle.
Linear and Chaser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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