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Notis

Private team conversations stay in context

Team members comment about clients in private teams and customer details surface instantly from Chaser. No context-switching needed.

Trigger

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

Action

Get Customer by ID

Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.

Why this helps

Your team discusses a sensitive client issue in a private Linear team. Someone needs payment status or contact details but has to context-switch to Chaser to look it up, breaking conversation flow and confidentiality.

  • Customer context surfaces in private team conversations automatically
  • Confidentiality is maintained -- no need to reference external links
  • Team stays focused on the issue without context-switching
  • Sensitive client conversations flow smoothly

Setup

Build it in a few focused steps.

  • 1Connect Linear and Chaser to Notis.
  • 2Tell Notis: 'When a comment is posted in my private Linear teams, retrieve and display the customer details from Chaser'.
  • 3Select 'Private Team Comment Created' as your trigger.
  • 4Choose your notification channel.
  • 5Have a team member comment about a client in a private team and Notis will retrieve their Chaser record.

Questions about this workflow

Will this fire on every private team comment?

You can refine it: 'Only on comments that mention a customer name' or 'on issues labeled client-issue' to reduce noise.

How does Notis identify the customer in private contexts?

Notis uses context from the issue, project, or customer name in the comment to find the matching Chaser record.

Is this data accessible to all team members?

Notis retrieves data based on the connected user's Chaser permissions, so team members see what their role allows.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Chaser. A trigger fires from one place; an action lands in another.

Linear triggers

Chaser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Credit Notes

Tool to retrieve a list of credit notes. use after authenticating this detail.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Get Customer by ID

Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Get Customers

Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Get Organization

Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Credit Note

Tool to create a new credit note record in the organization. use after confirming invoice adjustments.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Create Customer

Tool to create a new customer record in chaser. use after obtaining basic auth credentials.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Update Customer

Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Chaser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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