Private team conversations stay in context
Team members comment about clients in private teams and customer details surface instantly from Chaser. No context-switching needed.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Why this helps
Your team discusses a sensitive client issue in a private Linear team. Someone needs payment status or contact details but has to context-switch to Chaser to look it up, breaking conversation flow and confidentiality.
- Customer context surfaces in private team conversations automatically
- Confidentiality is maintained -- no need to reference external links
- Team stays focused on the issue without context-switching
- Sensitive client conversations flow smoothly
Setup
Build it in a few focused steps.
- 1Connect Linear and Chaser to Notis.
- 2Tell Notis: 'When a comment is posted in my private Linear teams, retrieve and display the customer details from Chaser'.
- 3Select 'Private Team Comment Created' as your trigger.
- 4Choose your notification channel.
- 5Have a team member comment about a client in a private team and Notis will retrieve their Chaser record.
Questions about this workflow
Will this fire on every private team comment?
You can refine it: 'Only on comments that mention a customer name' or 'on issues labeled client-issue' to reduce noise.
How does Notis identify the customer in private contexts?
Notis uses context from the issue, project, or customer name in the comment to find the matching Chaser record.
Is this data accessible to all team members?
Notis retrieves data based on the connected user's Chaser permissions, so team members see what their role allows.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Chaser. A trigger fires from one place; an action lands in another.
Linear triggers
Chaser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Credit Notes
Tool to retrieve a list of credit notes. use after authenticating this detail.
Comment Received Trigger
Triggered when a comment is received.
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Issue Created Trigger
Triggered when a new issue is created.
Get Customers
Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Organization
Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Credit Note
Tool to create a new credit note record in the organization. use after confirming invoice adjustments.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Customer
Tool to create a new customer record in chaser. use after obtaining basic auth credentials.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Connect any two apps with Notis in the middle.
Linear and Chaser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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