Customer details at your fingertips in conversations
Comments about clients automatically surface their full record from Chaser. Conversation context stays intact, no tab-switching needed.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Get Customers
Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.
Why this helps
A team member comments in Linear about a client issue - payment status, contact info, contract details. You stop the conversation to switch to Chaser, break your focus, and by the time you return, context is lost.
- Customer details surface in conversations without switching tools
- Maintains conversation flow and mental focus
- Team gets payment and relationship info when they need it
- Reduces cognitive load of managing multiple systems
Setup
Build it in a few focused steps.
- 1Connect Linear and Chaser to Notis.
- 2Tell Notis: 'When a comment is posted in Linear, retrieve and show me the customer details from Chaser'.
- 3Select 'Public Team Comment Created' as your trigger.
- 4Choose your notification channel for Notis to deliver customer lookups.
- 5Have a team member comment about a client in Linear and Notis will retrieve their Chaser record automatically.
Questions about this workflow
Will this fire on every single comment?
You can refine this: 'When a comment mentions @sales' or 'comments on issues labeled client', to avoid noise.
How does Notis know which customer to look up?
Notis uses context from the issue, project, or customer name in the comment to match the right Chaser customer.
What if multiple customers match?
Notis will return the most likely match or a list of close matches so you pick the right one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Chaser. A trigger fires from one place; an action lands in another.
Linear triggers
Chaser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Tool to create a new invoice record in the organization. use after ensuring the customer exists in chaser.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Credit Notes
Tool to retrieve a list of credit notes. use after authenticating this detail.
Comment Received Trigger
Triggered when a comment is received.
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Issue Created Trigger
Triggered when a new issue is created.
Get Customers
Tool to retrieve a list of all customers associated with the organization. use when you need to display or process complete customer contact and status information.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Organization
Tool to retrieve information about the connected organizations. use when you need organization ids, currency, timezone, or legal details before other operations.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Credit Note
Tool to create a new credit note record in the organization. use after confirming invoice adjustments.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Customer
Tool to create a new customer record in chaser. use after obtaining basic auth credentials.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Connect any two apps with Notis in the middle.
Linear and Chaser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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