Keep feedback contacts consistent across tools
Reduce manual profile upkeep when a customer contact detail is updated in a related Linear issue.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Why this helps
A changed contact detail can leave customer context split across Linear and Canny, making follow-up harder to manage.
- Reduce repeated profile edits
- Keep feedback ownership context easier to follow
- Avoid relying on memory to update a second tool
Setup
Build it in a few focused steps.
- 1Connect Linear and Canny to Notis once through the portal.
- 2Create an automation in the portal or tell Notis the outcome in plain language.
- 3Ask Notis to update the corresponding Canny user only when a Linear issue update contains an appropriate, current customer contact detail.
- 4Pick the Issue Updated trigger and choose a channel for run reports.
- 5Test with one real, authorized contact update and check the Canny profile.
Questions about this workflow
Does an issue update always contain user profile information?
No. This workflow is useful only when the issue contains a reliable customer identity and an appropriate profile change.
What if the customer cannot be identified?
Tell Notis to skip the update when it cannot confidently match the person to a Canny user.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Canny. A trigger fires from one place; an action lands in another.
Linear triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
Comment Received Trigger
Triggered when a comment is received.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Issue Created Trigger
Triggered when a new issue is created.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Linear and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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