Instant Callbacks for Urgent Issues
Stop manually scheduling callbacks for critical customer issues. The moment an issue is marked urgent in Linear, a callback is automatically scheduled in Callpage.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Widget Call or Schedule
Tool to initiate or schedule a call via widget. use when you need to call immediately or schedule at the first available timeslot through a widget.
Why this helps
You miss urgent customer escalations while juggling Linear and Callpage, losing minutes on every critical issue.
- Callbacks scheduled within seconds of issue escalation
- No context switching between tools
- Immediate response to urgent customer issues
Setup
Build it in a few focused steps.
- 1Connect your Linear and Callpage accounts to Notis (one-time setup in the Notis portal).
- 2Create a new automation by telling Notis: 'When an issue in Linear is marked urgent or critical priority, schedule an immediate callback in Callpage.'
- 3Select 'Issue Updated' as the trigger and choose your reporting channel.
- 4Test by marking a non-critical issue as urgent and verify the callback appears in Callpage.
- 5Once confirmed, disable the test issue and let the automation run on all urgent issues.
Questions about this workflow
What if multiple urgent issues arrive at once?
Each issue automatically gets its own callback scheduled. Callpage queues them by availability so no urgent request is missed.
Can I customize what 'urgent' means?
Yes. Tell Notis which labels or priority levels should trigger callbacks. For example, 'when labeled critical-customer or priority is P0'.
What if I'm not available to take the callback?
The callback is scheduled at the first available slot in your Callpage manager calendar. You control your availability in Callpage settings.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Callpage. A trigger fires from one place; an action lands in another.
Linear triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All SMS Messages
Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.
Comment Received Trigger
Triggered when a comment is received.
Get All Users
Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.
Issue Created Trigger
Triggered when a new issue is created.
Get All Widgets
Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get API Root
Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Manager Status Statistics
Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get SMS Statistics
Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Linear and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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