Clean Widget State on Issue Closure
Issue resolved? The widget messages reset automatically. No stale greetings, no forgotten cleanup.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Reset Voice Messages
Tool to reset voice messages to default for a widget. use when you need to clear custom messages and revert to system defaults. example: reset all voice messages for widget with id 123.
Why this helps
Widgets keep custom voice messages from past issues, confusing new customers or reusing irrelevant greetings after the issue is closed.
- Widgets stay fresh for each new issue
- No manual message management
- Consistent customer experience
Setup
Build it in a few focused steps.
- 1Set up Linear and Callpage integrations in Notis.
- 2Create an automation: 'When an issue status changes to resolved or closed, reset all voice messages for its Callpage widget to defaults.'
- 3Choose 'Issue Updated' as your trigger.
- 4Test by resolving a sample issue and checking that its widget messages reset in Callpage.
- 5Enable for all resolved issues.
Questions about this workflow
What if I want to keep some custom messages?
You can exclude widgets by label or tell Notis which message types to reset (e.g., only visitor greetings, not manager messages).
Does this affect active callbacks?
No. Active or scheduled callbacks complete normally. Only future interactions use the reset messages.
Can I choose different defaults per widget?
Yes. Notis can reset to specific message sets you define, not just the system defaults.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Callpage. A trigger fires from one place; an action lands in another.
Linear triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All SMS Messages
Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.
Comment Received Trigger
Triggered when a comment is received.
Get All Users
Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.
Issue Created Trigger
Triggered when a new issue is created.
Get All Widgets
Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get API Root
Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Manager Status Statistics
Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get SMS Statistics
Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Linear and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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