Auto-Verify Phone Numbers on Issue Escalation
Urgent issues demand fast callbacks. Notis verifies the contact's phone reputation instantly when priority increases, so you dial with confidence.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Why this helps
When an issue is escalated to urgent or critical, there's a rush to call but no time to verify the contact's phone legitimacy
- Verify contacts under time pressure
- Reduce urgent-call mistakes
- Protect team during crisis
- Stay organized when rushed
Setup
Build it in a few focused steps.
- 1Connect Linear and Callerapi to Notis
- 2Create an automation: 'When an issue priority changes to Urgent or Critical, retrieve phone number reputation from Callerapi'
- 3Set the trigger to 'Issue Updated' (priority changes) and route notifications to your urgent channel
- 4Test by escalating a sample issue to Urgent and confirming phone details appear immediately
- 5Team will now automatically see phone validation for every escalated issue without extra steps
Questions about this workflow
What if the phone number was already checked earlier?
Notis checks it fresh each time. Reputation can change, so re-verification on escalation is valuable protection.
Can I set this up for specific priority levels?
Yes. Tell Notis which priorities trigger the check (Urgent, Critical, etc.).
Does this work for status changes too?
Yes. You can trigger phone validation on any issue property update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Callerapi. A trigger fires from one place; an action lands in another.
Linear triggers
Callerapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
Comment Received Trigger
Triggered when a comment is received.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Callerapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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