Ensure Every New Customer Gets a Structured Onboarding Call
New customers start without onboarding calls. They're confused about how to use your product, don't know who to contact, feel abandoned. Notis watches for new customer onboarding issues and creates an instant booking link.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Create scheduling link
Create a single-use scheduling link. creates a scheduling link that can be used to book an event. the link allows invitees to schedule up to the specified maximum number of events. once the limit is reached, the link becomes inactive.
Why this helps
Customers onboard without structured guidance. They struggle independently, get frustrated, support tickets pile up, early churn happens.
- New customers get structured onboarding instead of self-service confusion
- Reduces early-stage support tickets and churn
- Improves customer activation time and time-to-value
- Founder doesn't have to remember to schedule onboarding per customer
Setup
Build it in a few focused steps.
- 1Connect Linear and Calendly to Notis.
- 2Create an automation: 'When an issue status changes to in-progress AND labeled onboarding, generate a scheduling link for customer onboarding.'
- 3Select 'Issue Updated' as the trigger.
- 4Test by creating an onboarding issue and changing its status.
Questions about this workflow
How does the customer get the booking link?
The link appears in the Linear issue. Send it directly to the customer via email as part of your onboarding sequence.
Can I set different onboarding lengths for different customer types?
Yes. Create separate automations: 'if labeled enterprise-customer, schedule 60 minutes' vs. 'if labeled self-serve-customer, schedule 30 minutes.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Calendly. A trigger fires from one place; an action lands in another.
Linear triggers
Calendly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel event
Permanently cancels an existing, active scheduled event by its `uuid`, optionally providing a `reason`, which may trigger notifications to invitees.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create an invitee no-show
Marks an invitee, identified by their existing and valid uri, as a 'no show' for a scheduled event.
Comment Received Trigger
Triggered when a comment is received.
Create One-Off Event Type
Creates a temporary calendly one-off event type for unique meetings outside regular availability, requiring valid host/co-host uris, a future date/range for `date setting`, and a positive `duration`.
Issue Created Trigger
Triggered when a new issue is created.
Create scheduling link
Create a single-use scheduling link. creates a scheduling link that can be used to book an event. the link allows invitees to schedule up to the specified maximum number of events. once the limit is reached, the link becomes inactive.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create share
Creates a customizable, one-time share link for a calendly event type, allowing specific overrides to its settings (e.g., duration, availability, location) without altering the original event type.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create single use scheduling link
Creates a one-time, single-use scheduling link for an active calendly event type, expiring after one booking.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create webhook subscription
Creates a calendly webhook subscription to notify a specified `url` (which must be a publicly accessible https endpoint) for selected `events` within a given `organization` and `scope`.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Delete invitee data
Permanently removes all invitee data associated with the provided emails from past organization events, for data privacy compliance (requires enterprise subscription; deletion may take up to one week).
Connect any two apps with Notis in the middle.
Linear and Calendly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Calendly.