Sync Reopened Linear Issues to Bugherd
An issue gets reopened in Linear, and we immediately update the Bugherd task status so your team sees the change.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Update Task
Tool to update a task in a project. use after confirming the project and task ids.
Why this helps
Issues are marked closed in Bugherd, but when they're reopened in Linear, Bugherd still shows them as done - creating false confidence.
- Reopened issues are tracked immediately
- Prevents false confidence in completion
- Team sees real status of work
- Reduces rework surprises
- Improves quality tracking
Setup
Build it in a few focused steps.
- 1Connect Linear and Bugherd to Notis.
- 2Create this automation: 'When a Linear issue status changes from closed or resolved back to any open status, update the Bugherd task status to In Progress or Needs Review.'
- 3Select 'Public Team Issue Properties Updated' as your trigger.
- 4Choose your notification channel.
- 5Test by reopening a closed issue in Linear and verifying Bugherd updates.
Questions about this workflow
What status should reopened tasks get in Bugherd?
Tell Notis which status you prefer, e.g., 'Reopened,' 'In Progress,' or 'Needs Review.'
Does it reopen the Bugherd task, or just update the status?
It updates the status. If the task was archived, you can ask Notis to unarchive it too.
Can it notify the team about reopenings?
Yes, it will report to your chosen channel whenever an issue is reopened.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Bugherd. A trigger fires from one place; an action lands in another.
Linear triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Comment Received Trigger
Triggered when a comment is received.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Issue Created Trigger
Triggered when a new issue is created.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Linear and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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