Escalate Blocked Issues to Bugherd
Mark an issue as blocked in Linear, and we create an escalated task in Bugherd so nothing stays stuck.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Issues get blocked in Linear, but the block isn't visible in Bugherd, so your team doesn't know work is stuck and can't unblock it quickly.
- Blockers are immediately visible
- Team can rapidly unblock stuck work
- Prevents silent failures and stalls
- Improves flow and delivery speed
- Reduces frustration from blocked work
Setup
Build it in a few focused steps.
- 1Ensure Linear and Bugherd are connected.
- 2Create this automation: 'When a Linear issue is marked as blocked or status is blocked, create a high-priority task in Bugherd.'
- 3Select 'Public Team Issue Properties Updated' as your trigger.
- 4Choose your notification channel.
- 5Test by marking an issue as blocked in Linear and verifying the escalated Bugherd task appears.
Questions about this workflow
How does Linear track blocked issues?
Usually through a status called 'Blocked,' or via a label like 'blocked' or 'blocker.' Tell Notis which one you use.
Should the Bugherd task notify the blocking team?
The task will be created, but notification depends on your Bugherd access controls. You may need to manually tag the responsible person.
Can it track the reason an issue is blocked?
Yes, if you add the blocker reason in Linear, Notis can copy it to the Bugherd task.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Bugherd. A trigger fires from one place; an action lands in another.
Linear triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
Comment Received Trigger
Triggered when a comment is received.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Issue Created Trigger
Triggered when a new issue is created.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Linear and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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