Get Customer Context Without Tool-Switching
When updating a customer issue in Linear, you need their contact details - but jumping to Brevo breaks your workflow. This automation surfaces customer context instantly.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Get Contact Details
This tool retrieves detailed information about a specific contact in brevo. you can identify the contact using their email address (url-encoded), their unique contact id, or their sms attribute value.
Why this helps
Updating customer issues in Linear requires jumping to Brevo to check contact history, preferences, or interaction timeline - context-switching wastes energy.
- Stay in Linear - customer details appear automatically
- Reduce context-switching between tools
- Make better customer decisions with full history
Setup
Build it in a few focused steps.
- 1Connect Linear and Brevo integrations to Notis
- 2Tell Notis: 'When I update a customer issue in Linear, show me that customer's Brevo details like contact history and recent interactions'
- 3Set trigger to 'Issue Updated'
- 4Choose where Notis reports the customer details
- 5Test by updating a customer issue - Brevo contact details appear in your notification
Questions about this workflow
How does Notis know which customer to look up?
Notis reads the customer name, email, or ID from the Linear issue and searches Brevo for the match.
What customer details are included?
Contact history, email address, phone, company, recent activity, and any custom fields you track in Brevo.
Can this work for non-customer issues too?
Absolutely - use it for vendor, partner, or any contact-linked issue types.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Brevo. A trigger fires from one place; an action lands in another.
Linear triggers
Brevo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a company
This tool allows you to create a new company in your brevo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create or Update Email Template
This tool creates a new email template or updates an existing one in brevo. if a 'templateid' is provided, it performs an update; otherwise, it creates a new template.
Comment Received Trigger
Triggered when a comment is received.
Create SMS Campaign
This tool allows you to create a new sms campaign in brevo. you can specify the campaign name, sender, content, recipients (by providing list ids, exclusion list ids, or segment ids), and optionally schedule the campaign for a specific time. you can also enable unicode characters, add an organization prefix, and include unsubscribe instructions.
Issue Created Trigger
Triggered when a new issue is created.
Delete a company
Deletes a company from brevo using its unique identifier.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Contact
Deletes a contact from brevo using its unique identifier.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Email Template
This tool deletes an inactive email template from brevo. you need to provide the 'templateid' of the email template you want to delete. only inactive templates can be deleted.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete SMS Campaign
This tool deletes an existing sms campaign.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Find Contact
This tool checks if a contact exists in brevo. it searches for a contact using either an email address or mobile number, with the email being prioritized if both are provided.
Connect any two apps with Notis in the middle.
Linear and Brevo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Brevo.