Know FAQ Coverage as Your Team Discusses Topics
Your team discusses things in private. Automatically check your bot's FAQ coverage as those discussions happen so you know what knowledge gaps exist.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
Team repeats questions because the bot's FAQ doesn't cover them. You don't know what's missing until the same question is asked multiple times.
- See FAQ gaps in real time
- Team knows what's bot-answered
- Build FAQs from actual team needs
Setup
Build it in a few focused steps.
- 1Ensure Linear private team and Botsonic are connected
- 2Tell Notis: 'When a comment is posted on a private team issue, show me all my bot's FAQs so I can see if this topic is covered'
- 3Select 'Private Team Comment Created' as your trigger
- 4Review the FAQ list and identify what new FAQs your team needs
Questions about this workflow
Will this slow down private team discussions with too much information?
Notis sends the FAQ list to you in a channel, not in the Linear comments. It won't interrupt your team's work.
Can this automatically create FAQs based on team questions?
Yes, set up a follow-up automation to have Notis create new FAQs for topics that appear frequently.
Should I make private team FAQs or public ones?
Notis can target specific bots. Create separate internal and external bots if you want different FAQs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botsonic. A trigger fires from one place; an action lands in another.
Linear triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Comment Received Trigger
Triggered when a comment is received.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Issue Created Trigger
Triggered when a new issue is created.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Linear and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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