Bring External Feedback Into Your Bot
Feedback comes from everywhere - forms, email, third-party services. Use a webhook to feed external insights straight into your bot's knowledge automatically.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Why this helps
External feedback sits in separate tools and never reaches the bot. Manual copying from external systems to the bot creates silos and dropped insights.
- Bot learns from external sources
- No manual data transfer
- Unified feedback loop across all channels
Setup
Build it in a few focused steps.
- 1Get your Notis webhook URL by asking Notis for your automation webhook endpoint
- 2Configure your external tool (form, Zapier, custom backend) to send data to that webhook when feedback arrives
- 3Tell Notis: 'When feedback arrives via webhook, add it to my Botsonic bot's knowledge base'
- 4Test by submitting feedback through your external tool and confirming the bot receives it
Questions about this workflow
What format should the external tool send?
Notis accepts JSON, form data, or plain text. Just tell Notis how to parse whatever your external tool sends.
Can I filter which external feedback is added to the bot?
Yes, set conditions in Notis. For example: 'Only add feedback with a sentiment score above 7' or 'Skip feedback containing complaints.'
Is the webhook secure?
Notis provides a secure webhook URL with auth tokens. Only requests from your external tool are accepted.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botsonic. A trigger fires from one place; an action lands in another.
Linear triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
Comment Received Trigger
Triggered when a comment is received.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Issue Created Trigger
Triggered when a new issue is created.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Linear and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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