Know If Your FAQ Already Covers Each Issue
New issues signal topics your bot might need to handle. Automatically check if your FAQ covers them so you spot gaps without a manual search.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Why this helps
New issues appear but you don't know if the bot already handles those questions. Duplicate FAQs exist because you can't see coverage easily.
- See FAQ coverage instantly
- Avoid duplicate questions
- Build FAQs that match your work
Setup
Build it in a few focused steps.
- 1Connect Linear and Botsonic to Notis
- 2Create an automation: 'When a new issue is created, pull all my bot's FAQs so I can see if this topic is already covered'
- 3Select 'Issue Created' as the trigger
- 4Review the FAQ list and add new FAQs for topics not yet covered
Questions about this workflow
What if the issue doesn't clearly map to an FAQ topic?
That's a signal that you might need a new FAQ. Use it as a prompt to consider creating one.
Can this automatically create a new FAQ?
Not yet, but you can manually add one from the list Notis provides, or set up a follow-up automation.
Does this work for all Linear issues or can I filter?
Filter by label, project, or priority. For example: 'Only check FAQ coverage for customer-facing issues.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botsonic. A trigger fires from one place; an action lands in another.
Linear triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Tool to bulk upload urls for bot training. use when you need to upsert multiple document urls into a bot in one request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
Comment Received Trigger
Triggered when a comment is received.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Issue Created Trigger
Triggered when a new issue is created.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Linear and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Botsonic.