Let Public Feedback Guide Bot Improvement
Comments on public team issues signal where your bot can improve. Automatically pull bot conversations when public feedback arrives so you see what matters most to users.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Public team comments go unread by the bot improvement process. No systematic way to spot patterns in user questions from public discussions.
- Spot user frustration patterns
- Automatically capture discussion context
- Guide bot improvements from real feedback
Setup
Build it in a few focused steps.
- 1Ensure Linear public team and Botsonic are connected to Notis
- 2Tell Notis: 'When a comment is posted on a public team issue, pull related bot conversations so I can see how my bot answers the same topic'
- 3Select 'Public Team Comment Created' as the trigger
- 4Review the conversation data to spot gaps or opportunities to improve the bot
Questions about this workflow
Will this work for all public teams or can I filter?
You can filter by team, project, or even specific keywords. For example: 'Only pull conversations about pricing-related topics.'
How many conversations will it pull?
Notis retrieves conversations matching your criteria in paginated batches. You can specify a date range to keep it manageable.
Can this automatically improve the bot or just show me the data?
This version shows you the data. Set up a follow-up automation to have Notis automatically add knowledge based on what it finds.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botsonic. A trigger fires from one place; an action lands in another.
Linear triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Delete Bot Data
Tool to delete specific bot data using its id. use when you need to remove outdated or irrelevant data after confirming the data identifier.
Comment Received Trigger
Triggered when a comment is received.
Delete Starter Question
Tool to delete a specific starter question by its unique identifier. use after confirming the id of the starter question you want to remove.
Issue Created Trigger
Triggered when a new issue is created.
Delete Uploaded File
Tool to delete a specific uploaded file by its id. use when you need to remove a file from the bot's data repository after confirming the file id.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get All Bot Data
Tool to retrieve all data associated with the bot, including files and resources. use when you need a comprehensive export of bot assets for backup or inspection.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Linear and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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