Track Customer Sentiment on Project Updates
You just posted a project status update. Within seconds, see what customers have been saying about this project in Botpress conversations.
Trigger
Project Update Posted
Fires when a project status update is posted on the Linear project's Updates tab. Covers projects in both public and private teams — polls with the connected user's token.
Action
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Why this helps
Project updates happen in Linear but feedback happens asynchronously in Botpress. Founders miss the customer sentiment because they're not actively checking conversations.
- See customer reactions to project progress without manual Botpress review
- Adjust project direction based on real customer feedback
- Identify concerns before they become problems
- Keep team aligned on customer sentiment as projects evolve
Setup
Build it in a few focused steps.
- 1Connect Linear and Botpress to Notis (one-time setup).
- 2Create an automation named 'Track Customer Sentiment on Project Updates'.
- 3Write the prompt: 'When a project update is posted in Linear, list Botpress conversations that mention this project and show me the sentiment and key points.'
- 4Set the trigger to 'Project Update Posted' and select your notification channel.
- 5Test by posting a project update in Linear and verify Notis lists related conversations.
Questions about this workflow
What if there are no conversations about the project?
Notis will report that no related conversations were found, which is useful information on its own.
Can Notis extract specific feedback or concerns from conversations?
Yes. Your prompt can specify what you're looking for, like 'Show me any concerns about timeline' or 'List feature requests mentioned.'
How often does this run?
It triggers immediately whenever you post a project update. You receive results in your chosen channel within seconds.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botpress. A trigger fires from one place; an action lands in another.
Linear triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
Comment Received Trigger
Triggered when a comment is received.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Issue Created Trigger
Triggered when a new issue is created.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Linear and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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