Give urgent issues a clearer customer follow-up
When an issue needs immediate attention, Notis can use its Linear update to run a Botbaba action for the right user.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Execute Bot Action By User
Tool to execute a bot action for specific users. Use when you need to trigger actions for one or multiple bot users.
Why this helps
Remembering which customer needs an update after changing an issue's priority adds another task to an already crowded day.
- Reduce the gap between identifying urgency and taking customer-facing action.
- Keep urgent follow-up from depending on memory.
- Use Botbaba's user-specific action capability for the requested audience.
Setup
Build it in a few focused steps.
- 1Connect Linear and Botbaba to Notis once through the portal.
- 2Create an automation in the portal or tell Notis what should happen conversationally.
- 3In one instruction, describe which issue updates count as urgent and the Botbaba user action to run.
- 4Choose the Linear Issue Updated trigger and select a channel for run reports.
- 5Test using a real issue priority or status update.
Questions about this workflow
Can this target a specific customer?
Botbaba's user action supports specific users; describe the intended recipient or selection rule in the prompt and ensure Notis has enough context.
Will it send a message automatically?
It runs the Botbaba action you specify. State clearly in the prompt whether that action should send a customer message or perform another supported action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botbaba. A trigger fires from one place; an action lands in another.
Linear triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
Comment Received Trigger
Triggered when a comment is received.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Issue Created Trigger
Triggered when a new issue is created.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Linear and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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