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Turn private issue decisions into customer updates

When a private issue discussion reaches a customer-relevant decision, Notis can help send an approved Botbaba WhatsApp update.

Trigger

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

Action

Send WhatsApp Template Message

Tool to forward/send a WhatsApp template message via Botbaba. Use after copying the full message JSON from the Template UI.

Why this helps

Internal decisions can be settled in private but never make it into the customer's conversation.

  • Reduce the delay between an internal decision and customer communication.
  • Use an approved WhatsApp template for the update.
  • Avoid rereading private threads just to remember who needs a message.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Botbaba to Notis once through the portal.
  • 2Create an automation in the portal or ask Notis conversationally.
  • 3Describe which private issue comments warrant a customer update and which approved Botbaba template to use.
  • 4Select the Linear Private Team Comment Created trigger and choose a channel for run reports.
  • 5Test with a real customer-relevant comment and verify the intended message.

Questions about this workflow

Will private comments be shared verbatim?

The workflow should send the approved template you specify; instruct Notis to use only customer-appropriate information.

Can this work for a private team?

Yes. The private-team comment trigger polls using the connected user's visibility in Linear.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Botbaba. A trigger fires from one place; an action lands in another.

Linear triggers

Botbaba actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Shopify Cart Creation Simulator

Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cart Creation Shopify Webhook

Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Cart Update Shopify Webhook

Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Shopify Checkout Creation Webhook Receiver

Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Checkout Update Shopify Webhook

Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete a broadcast campaign

Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete Contact

Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete a conversation flow

Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Botbaba, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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