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Move new support issues into Botbaba triage

A new support issue should not wait for someone to notice it. Let Notis connect the Linear issue to the right Botbaba conversation action.

Trigger

Issue Created Trigger

Triggered when a new issue is created.

Action

Execute Bot Action

Tool to execute a bot action or workflow. Use when triggering automated actions or workflows for a specific conversation.

Why this helps

A founder juggling product work and customer questions can miss a new support issue while switching between Linear and Botbaba.

  • Reduce manual handoffs between issue tracking and customer conversations.
  • Start the relevant bot action while the issue is still fresh.
  • Keep support triage consistent during busy workdays.

Setup

Build it in a few focused steps.

  • 1Connect Linear and Botbaba to Notis once through the portal.
  • 2Create an automation in the portal or ask Notis conversationally.
  • 3Tell Notis to run the appropriate Botbaba triage action when a new Linear support issue is created.
  • 4Select the Linear Issue Created trigger and choose a channel for run reports.
  • 5Test with one real support issue and confirm the expected Botbaba action runs.

Questions about this workflow

Does this copy every Linear issue into Botbaba?

The automation prompt tells Notis which newly created issues should lead to a Botbaba action and what outcome to request.

Do I need to map issue fields?

No. Describe the intended behavior in one plain-language instruction; Notis interprets the issue context.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Botbaba. A trigger fires from one place; an action lands in another.

Linear triggers

Botbaba actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Shopify Cart Creation Simulator

Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cart Creation Shopify Webhook

Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Cart Update Shopify Webhook

Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Shopify Checkout Creation Webhook Receiver

Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Checkout Update Shopify Webhook

Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete a broadcast campaign

Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.

ActionInstant

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete Contact

Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.

ActionInstant

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Delete a conversation flow

Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.

ActionInstant

Connect any two apps with Notis in the middle.

Linear and Botbaba, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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