Confirm the customer message made it through
After taking action on a customer issue, let Notis check the related Botbaba message status so delivery is not left to guesswork.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Get Message
Tool to retrieve status of a specific message. Use after sending a message to check its delivery status.
Why this helps
Sending a customer update is not the same as knowing it arrived, and checking delivery manually is easy to postpone.
- Make delivery confirmation part of issue follow-up.
- Reduce uncertainty after a customer message is sent.
- Bring message status into the place where the issue is tracked.
Setup
Build it in a few focused steps.
- 1Connect Linear and Botbaba to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Describe which issue updates should prompt Notis to retrieve the related Botbaba message status.
- 4Select the Linear Issue Updated trigger and choose a channel for run reports.
- 5Test with a real issue tied to a sent message and verify the status report.
Questions about this workflow
Does this send the customer message?
No. It retrieves the status of a specific Botbaba message after the relevant issue update.
How does Notis know which message to check?
Explain how the related message can be identified from the available issue context and prior workflow information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botbaba. A trigger fires from one place; an action lands in another.
Linear triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
Comment Received Trigger
Triggered when a comment is received.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Issue Created Trigger
Triggered when a new issue is created.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Linear and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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