Carry issue discussion into the customer conversation
A comment can contain the missing detail for a customer reply. Let Notis use that Linear context to run the right Botbaba action.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Execute Bot Action
Tool to execute a bot action or workflow. Use when triggering automated actions or workflows for a specific conversation.
Why this helps
Important customer-facing context can get buried in issue comments while someone manually switches tools to follow up.
- Bring new issue discussion into the next customer-facing step.
- Reduce repeated reading and copying between tools.
- Keep follow-up tied to the issue where decisions are made.
Setup
Build it in a few focused steps.
- 1Connect Linear and Botbaba to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Describe which incoming issue comments should prompt a Botbaba action and what follow-up to perform.
- 4Select the Linear Comment Received trigger and choose a channel for run reports.
- 5Test with a real comment that contains customer-relevant information.
Questions about this workflow
Does every comment trigger a customer message?
The instruction should tell Notis which comments warrant a Botbaba action and what that action should do.
Can Notis use the issue discussion as context?
The workflow is designed to use the Linear comment and issue context available to Notis when it handles the trigger.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botbaba. A trigger fires from one place; an action lands in another.
Linear triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
Comment Received Trigger
Triggered when a comment is received.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Issue Created Trigger
Triggered when a new issue is created.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Linear and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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