Make issue resolution follow-up a repeatable step
When a customer issue is resolved, Notis can help send the right Botbaba WhatsApp template without relying on a reminder in your head.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Send WhatsApp Template Message
Tool to forward/send a WhatsApp template message via Botbaba. Use after copying the full message JSON from the Template UI.
Why this helps
After resolving an issue, founders often move straight to the next task and forget to close the loop with the customer.
- Create a consistent customer close-the-loop habit.
- Reduce the chance of finishing the fix but forgetting the update.
- Use a Botbaba template for structured WhatsApp communication.
Setup
Build it in a few focused steps.
- 1Connect Linear and Botbaba to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Tell Notis which resolution updates should send which approved Botbaba WhatsApp template.
- 4Select the Linear Issue Updated trigger and choose a channel for run reports.
- 5Test with a real resolved issue and verify the message outcome.
Questions about this workflow
Can it send any free-form WhatsApp message?
This workflow uses Botbaba's WhatsApp template action. Use an approved template and describe the circumstances for sending it.
Can I limit it to customer-facing issues?
Yes. State the intended issue criteria in the plain-language prompt so Notis can apply them using available context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botbaba. A trigger fires from one place; an action lands in another.
Linear triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
Comment Received Trigger
Triggered when a comment is received.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Issue Created Trigger
Triggered when a new issue is created.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Linear and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Botbaba.