Instant customer context on issue updates
Issue gets reassigned or a new comment arrives. Notis automatically fetches the customer's Booqable profile so everyone has the same context.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Get Customer
Tool to fetch a specific customer by id. use after obtaining a customer identifier to retrieve full customer details.
Why this helps
Issue updates arrive but assignees lack customer context, requiring them to switch to Booqable and search manually.
- Assignees get customer context automatically
- No manual Booqable lookups
- Faster issue resolution
- Context preserved in one thread
Setup
Build it in a few focused steps.
- 1Connect Linear and Booqable to Notis
- 2Create an automation with the prompt: 'When a Linear issue is updated, fetch the related customer's details from Booqable and post them'
- 3Select 'Issue Updated' trigger and 'Get Customer' action
- 4Choose your notification channel
- 5Test by updating an issue (reassigning, changing status, adding a comment) and Notis will post the customer profile
Questions about this workflow
How does Notis know which customer is related to the issue?
Look for a customer name or ID in the issue title or description. You can add a custom field like 'Customer: Jane Smith' for reliable linking.
Will Notis post customer details on every single update?
By default, yes. You can refine the automation to trigger only on specific updates (e.g., status changes or assignments) to reduce noise.
Can I exclude certain customer information from being posted?
Yes. Tell Notis 'Only post email and phone, not payment history' to keep sensitive details private.
What if the issue isn't linked to a customer?
Notis will skip the lookup or post a notice saying 'No customer found'. You can require customer linkage before updating the issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Booqable. A trigger fires from one place; an action lands in another.
Linear triggers
Booqable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Customer
Tool to create a new customer. use when onboarding a new client and you have verified their details. example: create 'jane doe' with email jane@doe.com.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Order
Tool to create a new order. use after collecting valid customer id and timing details. example: create an order for customer '297f2584-...' starting at '2018-01-01t09:00:00z'.
Comment Received Trigger
Triggered when a comment is received.
Create Product Group
Tool to create a new product group in booqable. use when you have defined the group's name and pricing details and want to organize items under a shared group.
Issue Created Trigger
Triggered when a new issue is created.
Delete Customer
Tool to delete (archive) a customer by id. use after confirming the customer should be hidden from searches.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Order
Tool to delete (archive) an order by id. use when you need to hide completed or canceled orders from active listings.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Product Group
Tool to delete a product group by id. use when you need to permanently remove a product group from your catalog after confirming its identifier.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Customer
Tool to fetch a specific customer by id. use after obtaining a customer identifier to retrieve full customer details.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Customers
Tool to retrieve a list of customers. use when you need to paginate through customers.
Connect any two apps with Notis in the middle.
Linear and Booqable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Booqable.