Escalate Priority Changes to All Relevant Teams
Urgent issues don't get lost in the noise. When you escalate priority in Linear, Notis identifies all Bonsai spaces that need to know about it.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
Why this helps
You mark an issue as high-priority or urgent in Linear, but the relevant teams in Bonsai don't see the escalation. Or you manually hunt for which spaces need to know, interrupting your focus.
- Ensure urgent issues reach all relevant Bonsai teams immediately
- Reduce response times to high-priority work
- Prevent high-priority issues from being missed by coordinating teams
- Maintain urgency visibility across the entire system
Setup
Build it in a few focused steps.
- 11. Connect Linear and Bonsai to Notis (portal -> Settings -> Integrations).
- 22. Create a new automation: Automations -> New Automation.
- 33. Prompt: 'When an issue in a public team's priority is changed to high or urgent, list all Bonsai spaces that are relevant to that project.'
- 44. Select 'Public Team Issue Properties Updated' as the trigger. Choose the notification channel.
- 55. Test by changing an issue's priority to high in Linear and verify Notis lists the relevant spaces.
Questions about this workflow
What priority levels trigger escalation?
By default, this can trigger on any priority change. Refine the prompt to respond only to 'high' or 'urgent' if you prefer.
How does Notis know which spaces are relevant?
It matches the issue's project to related Bonsai spaces. You can customize the matching logic in your prompt.
Can it automatically notify those spaces?
This automation identifies the spaces. A separate integration or manual notification step would send messages to those spaces.
What if we want to escalate only customer-facing issues?
You can refine the prompt to check for specific labels: 'When an issue labeled customer-issue is marked urgent, list spaces...'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Bonsai. A trigger fires from one place; an action lands in another.
Linear triggers
Bonsai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Bonsai Cluster Details
Tool to retrieve details for a single bonsai cluster by slug. use when you need to inspect a cluster's configuration and status.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Bonsai Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available to your account.
Comment Received Trigger
Triggered when a comment is received.
Retrieve Space Details
Tool to retrieve details for a single space by its path. use when you need metadata for a space before provisioning a cluster. use after confirming this detail exists. e.g., 'omc/bonsai/us-east-1/common'.
Issue Created Trigger
Triggered when a new issue is created.
List Spaces
Tool to retrieve a list of all available spaces. use when you need to see the server groups and geographic regions available for your account.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Bonsai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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