Route Support Issues Directly to Your Voice Agent
Stop manually transferring support issues between tools. When a customer problem lands in Linear, your voice agent is ready to take their call.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Setup inbound call for agent
Add agent for inbound calls
Why this helps
Support issues pile up and customers have to wait to reach someone. You get pulled between Linear and your phone, losing context.
- Customers reach help immediately without waiting
- You eliminate tab-switching between Linear and voice calls
- No missed or dropped support requests
Setup
Build it in a few focused steps.
- 11. Connect Linear and Bolna integrations to Notis through the portal (one-time setup).
- 22. Tell Notis: 'When a new issue arrives in [Support team], set up my agent to receive inbound calls about it.'
- 33. Notis creates the automation in your chosen channel (Slack, email, etc. for run reports).
- 44. Test by creating a support issue in Linear and verify your agent is ready for inbound calls.
- 55. Customers can now call directly; calls are routed to your agent with issue context.
Questions about this workflow
Will this set up the agent even for non-urgent issues?
Yes by default. You can refine it by asking Notis: 'Only set up the agent for issues tagged as urgent' if you prefer.
How do customers know the phone number to call?
Include the Bolna agent's phone number in your Linear issue template or automated customer notification. Notis can add it to comments too.
What if I don't want to take calls at 2 AM?
Tell Notis: 'Only set up the agent during business hours' or schedule it to activate at specific times.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Bolna. A trigger fires from one place; an action lands in another.
Linear triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
Comment Received Trigger
Triggered when a comment is received.
Fetch all batches by agent id
List all batches for agent
Issue Created Trigger
Triggered when a new issue is created.
Get all agents
List all agents
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get all phone numbers
List all phone numbers for your account
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get execution by id
Retrieve specific execution by `execution id`
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Make a phone call from agent
Initiate calls
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Linear and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Bolna.