Automatic Company Identification for Customer Inquiries
Customer inquiries mention the company name, but you manually search for the domain every time. This automation finds it instantly so you respond with context.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Name to Domain Search
Tool to find company domain(s) by company name. use when you have a company name and need up to 3 likely domains.
Why this helps
Customer inquiry comments mention company names but you manually search for domains each time, breaking your focus and delaying responses.
- Company domain appears in the comment thread before you respond
- Respond to inquiries with customer context built in
- Eliminate the back-and-forth that happens without company research
Setup
Build it in a few focused steps.
- 1Open Notis portal and create a new automation for comment-based research
- 2Name it (e.g. 'Inquiry company lookup') and describe: 'When a comment arrives with a company name, find the domain in Bigpicture io and post it back'
- 3Select trigger: Comment Received on Linear issues
- 4Choose your report channel
- 5Test by having a colleague post a company inquiry in a Linear issue
Questions about this workflow
Will this trigger on every comment or only company mentions?
Notis is intelligent enough to run only when a company name is mentioned. Use your plain-language prompt to specify what counts as an inquiry.
Can I add this to private team issues?
Yes. Choose Private Team Comment Created as your trigger if your inquiries live in private team issues.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Bigpicture io. A trigger fires from one place; an action lands in another.
Linear triggers
Bigpicture io actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Company Find
Tool to lookup company data by domain name. use when you need detailed company profile by providing a website domain. use after confirming domain correctness.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
IP to Company Lookup
Tool to lookup company by ip address. use after obtaining an ip to get detailed company info.
Comment Received Trigger
Triggered when a comment is received.
Name to Domain Search
Tool to find company domain(s) by company name. use when you have a company name and need up to 3 likely domains.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Bigpicture io, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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