Keep Your Finger on the Pulse of Customer Happiness
When your team shares customer satisfaction observations in a private Linear project, Notis automatically creates Bigml projects tracking satisfaction trends. Is happiness trending up or down. Which product changes improved satisfaction. Which customer segments are most at risk of churn. You manage customer satisfaction like any other critical business metric with visibility and data.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Create Project
Tool to create a new project. use when you need to group related bigml resources into a project.
Why this helps
Your team knows individual customer satisfaction scores but you have no trend tracking or forecasting. Customer happiness crises arrive as surprises. You do not know which product changes actually made customers happier or sadder.
- Automatically track customer satisfaction trends week over week
- Identify which product changes improve or degrade satisfaction
- Forecast satisfaction trajectory to catch happiness crises early
- Correlate satisfaction with product decisions to guide roadmap
Setup
Build it in a few focused steps.
- 1Connect Linear and Bigml to Notis via the portal.
- 2Tell Notis 'When our team shares customer satisfaction observations in our private project, create Bigml projects to track satisfaction trends and forecast our happiness trajectory' or use the portal.
- 3Set the trigger to Private Team Comment Created and Notis will listen for satisfaction signals.
- 4Choose your notification channel for satisfaction alerts.
- 5Add a test customer satisfaction comment to your private team and verify a Bigml project is created with trend analysis.
Questions about this workflow
How does Notis measure satisfaction if you don't have survey data?
Notis learns from your team's observations and comments. Over time, it recognizes patterns in language that indicate high or low satisfaction.
Can Notis connect satisfaction data to actual revenue or churn?
Yes. If you also track customer deals or churn in Linear or Bigml, Notis correlates satisfaction with those outcomes so you see the business impact of happiness changes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Bigml. A trigger fires from one place; an action lands in another.
Linear triggers
Bigml actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create External Connector
Tool to create a new external connector for data sources. use after configuring external databases or search indices.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project. use when you need to group related bigml resources into a project.
Comment Received Trigger
Triggered when a comment is received.
Delete Project
Tool to delete an existing project. use when you need to permanently remove a project resource after confirming it is not in use by other resources.
Issue Created Trigger
Triggered when a new issue is created.
Get External Connector
Tool to retrieve details of an external connector. use after creating or listing external connectors to inspect its state.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Project
Tool to retrieve details of a project by id. use when you need to inspect project metadata before analysis.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
List Correlations
Tool to list correlation resources. use when you need to browse or paginate existing correlations for the authenticated user.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Bigml, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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