Notify Customers Instantly When Bugs Are Fixed
Stop forgotten follow-ups. Send automatic resolution emails to customers the moment you mark a bug as fixed.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Why this helps
Closing a bug and forgetting to notify the customer creates frustration and distrust. Neurodivergent founders struggle with the cognitive load of remembering which customers reported which bugs.
- Customers learn about fixes without waiting
- Builds trust through proactive communication
- Eliminate the cognitive burden of tracking who needs updates
- Reduce duplicate customer inquiries about the same bug
Setup
Build it in a few focused steps.
- 1Connect Linear and Bigmailer integrations in the Notis portal.
- 2Create an automation by telling Notis: 'When a Linear bug issue is marked as resolved, send a transactional email to the customer confirming the fix and thanking them for reporting it.'
- 3Set the trigger to 'Issue Updated' and choose your reporting channel.
- 4Notis will automatically extract the bug title, fix details, and create the customer email.
- 5Test by marking a bug issue as resolved and confirm the customer notification email sends.
Questions about this workflow
How does Notis know which customer to email?
Tell Notis to extract the customer email from a Linear custom field, issue description, or a linked contact record. Notis will handle the mapping automatically.
Can I personalize the email with technical details?
Yes. Tell Notis: 'Include the fix version, deployment date, and workaround if the customer needs an immediate hotfix.'
What if multiple customers reported the same bug?
Tell Notis to send to all associated customers. It will batch or stagger emails based on your preference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Bigmailer. A trigger fires from one place; an action lands in another.
Linear triggers
Bigmailer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
This tool retrieves information about the authenticated user in bigmailer using the get /me endpoint. it requires only authentication and no additional parameters, making it ideal for verifying api connectivity and retrieving essential user details.
Comment Received Trigger
Triggered when a comment is received.
List All Brands
This tool retrieves a list of all brands associated with the authenticated bigmailer account. it allows users to view and manage their brands. the operation is executed via a simple get request to the /brands endpoint and requires proper authentication using the x-api-key header. the response is a json array containing information such as brand id, brand name, and other related details.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Bigmailer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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