Communicate Outages to Your Customers
Customer-affecting issues demand transparent communication. Automatically surface status pages so your team remembers to keep customers informed as the issue progresses.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
List Status Page Reports
Tool to list all reports on a status page. use when you need to retrieve existing status page reports with optional pagination via `page` and `per page`.
Why this helps
Customer-affecting issues are updated internally but status pages aren't, leaving customers without visibility into resolution progress.
- Never forget status updates
- Keep customers informed
- Reduce support burden
- Build trust through transparency
Setup
Build it in a few focused steps.
- 1Connect Linear and Better Stack to Notis.
- 2Tell Notis: 'When an issue is updated with a public or customer label, list all status pages for review.'
- 3Select 'Issue Updated' as your trigger with customer-impact filters.
- 4Test by updating an issue with a public label and verify status pages are listed.
- 5Notis will prompt status page reviews for all future customer-affecting updates.
Questions about this workflow
How do I know which status page to update?
Notis lists all pages. You select the right one, or tell Notis the mapping between issues and status pages.
Can Notis auto-post updates to status pages?
If your status page API is configured, yes. Otherwise Notis guides you to the right page.
What if no status pages are relevant?
Notis will note that no pages need updating.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Better stack. A trigger fires from one place; an action lands in another.
Linear triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Tool to create a new escalation policy. use when defining how incidents should escalate across team members.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Heartbeat Group
Tool to create a new heartbeat group. use when you need to organize related heartbeat checks under a single, logical group. example prompt: "create a new heartbeat group named 'backend services'."
Comment Received Trigger
Triggered when a comment is received.
Create Outgoing Webhook Integration
Tool to create a new outgoing webhook integration. use when you need to register an endpoint to receive event notifications from better stack.
Issue Created Trigger
Triggered when a new issue is created.
Create Source Group
Tool to create a new source group. use when you have finalized the group name (and optional sort index) and need to organize related log sources under that group.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Escalation Policy
Tool to delete an escalation policy by id. use when you need to permanently remove an existing escalation policy after confirming its id.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Source Group
Tool to delete a source group by id. use when you need to permanently remove an existing source group after confirming it is no longer needed.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Heartbeat
Tool to get a single heartbeat by id. use when you need to fetch details of a specific heartbeat.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Heartbeat Availability
Tool to retrieve availability summary for a specific heartbeat. use when you need availability metrics for a heartbeat within an optional date range.
Connect any two apps with Notis in the middle.
Linear and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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