Stop Letting Critical Issues Fall Through Cracks
Critical issues don't wait for manual routing. Automatically escalate urgent work the moment it arrives, so your team responds faster and drops fewer balls.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Create Escalation Policy
Tool to create a new escalation policy. use when defining how incidents should escalate across team members.
Why this helps
Critical issues created at night or during focus time often don't reach responders in time, causing cascading outages.
- Skip the manual escalation step
- Route urgent work in seconds
- Reduce incident response time
- Prevent escalation delays
Setup
Build it in a few focused steps.
- 1Connect Linear and Better Stack to Notis via the portal (one-time setup).
- 2Open Automations > New Automation and tell Notis: 'When a new high-priority issue is created in Linear, create an escalation policy in Better Stack.'
- 3Select 'Issue Created' as the trigger and pick your Notis channel for run reports.
- 4Test by creating a high-priority issue in Linear and confirm the escalation policy appears in Better Stack.
- 5Notis will automatically run this for all matching issues.
Questions about this workflow
Will this escalate every issue, or only high-priority ones?
You define the criteria in plain language. Say 'high-priority issues' or 'issues with the urgent label' and Notis will filter accordingly.
Can I customize who receives escalations?
Yes. Include team member names or on-call roles in your prompt, e.g., 'escalate to the ops lead and on-call engineer.' Notis interprets it.
What happens if the same issue is updated multiple times?
Notis treats each trigger event independently. You can add a rule like 'only if not already escalated' to prevent duplicates.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Better stack. A trigger fires from one place; an action lands in another.
Linear triggers
Better stack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Escalation Policy
Tool to create a new escalation policy. use when defining how incidents should escalate across team members.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Heartbeat Group
Tool to create a new heartbeat group. use when you need to organize related heartbeat checks under a single, logical group. example prompt: "create a new heartbeat group named 'backend services'."
Comment Received Trigger
Triggered when a comment is received.
Create Outgoing Webhook Integration
Tool to create a new outgoing webhook integration. use when you need to register an endpoint to receive event notifications from better stack.
Issue Created Trigger
Triggered when a new issue is created.
Create Source Group
Tool to create a new source group. use when you have finalized the group name (and optional sort index) and need to organize related log sources under that group.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Escalation Policy
Tool to delete an escalation policy by id. use when you need to permanently remove an existing escalation policy after confirming its id.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete Source Group
Tool to delete a source group by id. use when you need to permanently remove an existing source group after confirming it is no longer needed.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Heartbeat
Tool to get a single heartbeat by id. use when you need to fetch details of a specific heartbeat.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Heartbeat Availability
Tool to retrieve availability summary for a specific heartbeat. use when you need availability metrics for a heartbeat within an optional date range.
Connect any two apps with Notis in the middle.
Linear and Better stack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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