Access complete order details for issue investigation
Access complete order details automatically when issues need investigation
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Why this helps
Order issues marked as problems but full order data still requires manual Baselinker navigation, slowing troubleshooting
- Complete order data loaded when issue status changes to investigation
- Troubleshoot faster with all details instantly available
- Fewer tool-switches during problem-solving
- Resolution time reduced significantly
Setup
Build it in a few focused steps.
- 1Connect Linear and Baselinker to Notis
- 2Tell Notis: 'When an order issue is marked as a problem or in investigation, pull the full order record from Baselinker'
- 3Notis will automatically load complete order details
- 4Choose your support or operations channel for investigation updates
- 5Test by marking an order issue as problematic and verifying full order data appears
Questions about this workflow
What data does 'full order' include?
Customer info, items, quantities, dates, shipping, payment, tracking - everything in the order record.
Can I see order history or notes?
Yes - Notis includes historical data and any notes already attached to the order.
How quickly does data appear?
Within seconds of marking the issue as problematic, so investigation starts immediately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Baselinker. A trigger fires from one place; an action lands in another.
Linear triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Inventory Documents
Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.
Comment Received Trigger
Triggered when a comment is received.
Get Inventory Document Series
Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.
Issue Created Trigger
Triggered when a new issue is created.
Get Inventory Purchase Orders
Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Inventory Purchase Order Series
Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get New Receipts
Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Order Extra Fields
Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Connect any two apps with Notis in the middle.
Linear and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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