Keep Your Metrics Honest
When a closed issue is reopened in Linear, Notis automatically resets the progress counter in Backendless so your completion tracking stays accurate.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Reset Counter
Tool to reset a backendless counter back to zero. use when you need to reinitialize a counter before starting a new sequence.
Why this helps
You lose confidence in your progress metrics because reopened issues create false counts - you can't trust your completion numbers.
- Keep metrics accurate as issues evolve and reopen
- Reset automatically without manual intervention
- Trust your progress tracking as a reliable signal
Setup
Build it in a few focused steps.
- 1Connect Linear and Backendless to Notis
- 2Ask Notis: 'When an issue status changes back to open in Linear, decrement the completion counter in Backendless'
- 3Optionally track reopened issues separately (create a reopened counter)
- 4Choose your notification channel for reopen alerts
- 5Close a test issue and then reopen it - verify the counter decrements
Questions about this workflow
What if I want to keep completed count but track reopens separately?
Notis can create a separate 'reopened' counter that increments independently, so you see both completed and reopened metrics.
Should I investigate why issues reopen?
Notis can flag patterns (e.g., more than 10% reopened) to alert you to quality or estimation issues worth investigating.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Backendless. A trigger fires from one place; an action lands in another.
Linear triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
Comment Received Trigger
Triggered when a comment is received.
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
Issue Created Trigger
Triggered when a new issue is created.
Create Backendless Timer
Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Linear and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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