Bugs Tied to Customers
Report a bug in Linear and Attio creates a linked record, so you see patterns of which customers are affected.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Create Record
This tool creates a new record in attio for a specified object type (people, companies, deals, users, workspaces, etc.). it requires the object type and a values dictionary containing the attributes for the new record.
Why this helps
Bugs aren't connected to customer records, making it impossible to see which customers hit the same problems.
- Customer impact visibility
- Pattern recognition
- Faster prioritization
Setup
Build it in a few focused steps.
- 1Connect Linear and Attio
- 2Create an automation: 'When a new issue labeled Bug is created, create a defect record in Attio and link it to affected customer records'
- 3Select trigger: Issue Created
- 4Choose your notification channel
- 5Test by creating a bug issue and tagging related customers
Questions about this workflow
How does Notis know which customers are affected?
You mention affected customers in the bug report (Slack, Linear comment) and Notis extracts that, or you can manually specify in the initial creation.
Can I track bug status updates too?
Yes. Set up a second automation to update the defect record when the Linear bug is fixed or marked resolved.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Attio. A trigger fires from one place; an action lands in another.
Linear triggers
Attio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Note
This tool creates a new note on a given record in attio. the note can be attached to any record type (like person, company, or deal) and includes a title and content. it requires parameters such as parent object, parent record id, title, and content, with an optional created at timestamp.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Record
This tool creates a new record in attio for a specified object type (people, companies, deals, users, workspaces, etc.). it requires the object type and a values dictionary containing the attributes for the new record.
Comment Received Trigger
Triggered when a comment is received.
Delete Note
This tool allows users to delete a specific note in attio by its id. it is implemented via delete https://api.attio.com/v2/notes/{note id} and handles note deletion by validating the provided note id. it complements attio create note functionality, providing complete note management capabilities within the attio platform.
Issue Created Trigger
Triggered when a new issue is created.
Delete Record
This tool allows you to delete a record from attio permanently. the deletion is irreversible, and the data will eventually be removed from the system.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Find Record
This tool allows users to find a record in attio by either its unique id or by searching using unique attributes. it provides two methods: one for directly retrieving a record by its id with the get /v2/objects/{object}/records/{record id} endpoint, and another for searching by attributes using the post /v2/objects/{object}/records/query endpoint.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Object Details
This tool retrieves detailed information about a specific object type in attio, including all its attributes and their properties. this is useful for understanding what fields are available when creating or updating records of this type.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List Lists
This tool retrieves all lists available in the attio workspace. the lists are returned sorted as they appear in the sidebar. this tool is essential for managing and navigating lists, and is a prerequisite for many list-related operations. it requires the list configuration:read permission scope.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Notes
This tool lists all notes associated with a specific record in attio. notes are returned in reverse chronological order (newest first).
Connect any two apps with Notis in the middle.
Linear and Attio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Attio.