Auto-Create Quotations from Support Comments
Automatically create quotes when support needs emerge in comments
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
Why this helps
Support conversations surface new work that needs quoting, but manual quote creation is forgotten
- Capture upsell opportunities that emerge in support conversations
- Never forget to quote follow-up work mentioned in a comment
- Speed up quoting without context-switching
Setup
Build it in a few focused steps.
- 1Connect your Linear and Ascora accounts to Notis
- 2Create an automation with trigger Comment Created on your support team
- 3Set the prompt: When a comment on a support issue mentions additional work or change requests, create a quotation in Ascora for that work
- 4Configure notifications to go to your sales or ops channel
- 5Test by adding a comment to a support issue that describes additional work and verify the quote is created
Questions about this workflow
Will this create a quote for every comment?
No--only comments that mention additional work or scope changes will trigger quote creation. Notis understands context.
What if the comment is just a status update?
Notis filters out status updates and routine comments. Only comments with actual work requests trigger quotations.
Who sees the quote?
The quotation is created in Ascora, and your team is notified via your chosen channel. You control who has access in Ascora.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Ascora. A trigger fires from one place; an action lands in another.
Linear triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
Comment Received Trigger
Triggered when a comment is received.
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
Issue Created Trigger
Triggered when a new issue is created.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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