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Notis

Sync Issue Completion with Ascora Field Service Jobs

Keep Ascora jobs in sync when issues are marked complete

Trigger

Public Team Issue Properties Updated

Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.

Action

Get Jobs

Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.

Why this helps

Completing an issue in Linear doesn't update Ascora jobs, leaving field teams unaware of status changes

  • Keep field teams aware of issue status without asking them to check Linear
  • Reduce duplicate communication about the same work
  • Prevent rework caused by status misalignment between systems

Setup

Build it in a few focused steps.

  • 1Authenticate both Linear and Ascora integrations in Notis (one-time)
  • 2Create a new automation with trigger Issue Updated targeting your public teams
  • 3Write the prompt: When an issue status changes to Done, retrieve all related jobs from Ascora and notify the team
  • 4Choose a Slack channel or email where field teams receive status summaries
  • 5Test by moving an issue to Done status and confirm Notis retrieves the matching jobs from Ascora

Questions about this workflow

How does Notis know which job matches the issue?

Tag issues with job IDs or customer names, and Notis will use that to match and retrieve the corresponding Ascora job.

Does this update the job status automatically?

This automation retrieves job info for visibility. To update job status automatically, you can create a separate automation with that instruction.

What if there are multiple jobs for one issue?

Notis retrieves all matching jobs and lists them in your notification, so you see the complete picture.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Linear to Ascora. A trigger fires from one place; an action lands in another.

Linear triggers

Ascora actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Customer

Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Quotation

Tool to create a new quotation. use when submitting a customer quote request via the ascora api.

ActionInstant

Comment Received Trigger

Triggered when a comment is received.

TriggerInstant

Delete Customer

Tool to delete a specific customer by id. use after confirming the customer exists.

ActionInstant

Issue Created Trigger

Triggered when a new issue is created.

TriggerInstant

Get Customers

Tool to retrieve a list of customers. use after authenticating with your api key.

ActionInstant

Issue Updated Trigger

Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.

TriggerInstant

Get Jobs

Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.

ActionInstant

Private Team Comment Created

Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Created

Fires when a new issue appears in a private Linear team (polled with the connected user's token).

TriggerPolling

Private Team Issue Properties Updated

Fires when properties on an issue change in a private Linear team (polled with the connected user's token).

TriggerPolling

Connect any two apps with Notis in the middle.

Linear and Ascora, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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