Acknowledge Every Public Issue Without Friction
A customer or stakeholder creates an issue on your public Linear board. You see it. You want to acknowledge it fast, but writing feels like a context-switch. Claude drafts a warm, professional acknowledgment in seconds. You send it with one click.
Trigger
Public Team Issue Created
Fires when a new issue is created in a Linear *public* team. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_CREATED`.
Action
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Why this helps
Public-facing communication feels high-stakes; perfectionism and fear of missed details slow response times.
- Acknowledge issues in seconds
- Show responsiveness to customers
- Maintain professional tone
- Reduce context-switching
Setup
Build it in a few focused steps.
- 1Connect Linear to Notis.
- 2Tell Notis: 'When a new issue is created on a public Linear team, draft a professional acknowledgment message that thanks the reporter and confirms we received their issue.'
- 3Notis creates the automation with the Public Team Issue Created trigger.
- 4Choose where to send acknowledgments (Slack, email, etc.).
- 5Have a test user create a public issue and verify the acknowledgment draft appears.
Questions about this workflow
Will customers see the draft automatically?
No, it's a draft for you to review. You choose when and how to send it.
Can I customize the tone?
Yes, tell Notis whether you want casual, formal, empathetic, or technical tone.
Does this work for all public teams?
Yes, any public Linear team will trigger acknowledgments.
What if I want to add custom info before sending?
Edit the draft to include specifics, then send. Notis learns from your edits over time.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Anthropic administrator. A trigger fires from one place; an action lands in another.
Linear triggers
Anthropic administrator actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Message
Tool to create a new message completion. use when you need to generate assistant text given a conversation history.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Model
Tool to retrieve details of a specific model by its id. use after confirming the model id is valid.
Comment Received Trigger
Triggered when a comment is received.
List models
Tool to list available models. use when you need to see which models are available before selection.
Issue Created Trigger
Triggered when a new issue is created.
Prompt Caching
Tool to cache and reuse prompt content to reduce costs and latency. use after you have static prompt portions you intend to reuse across calls.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Anthropic administrator, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Anthropic administrator.