Keep Customer Context in Internal Team Conversations
Private team discussions about customers need full context. Notis brings contact details into those conversations automatically.
Trigger
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Action
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
Why this helps
Private team conversations about customers lose contact context, leading to duplicated comms, missed history, and decisions without full data.
- Customer context available in private team discussions
- No duplicated communications from missed history
- Team decisions made with full customer data
- Internal alignment faster and more informed
Setup
Build it in a few focused steps.
- 1Connect Linear and Altoviz to Notis via portal (one-time setup)
- 2Tell Notis 'Find customer contacts when team members comment in private Linear issues' or build via Automations > New
- 3Notis creates the automation and asks for a name and report channel
- 4Select Private Team Comment Created trigger and confirm
- 5Test by posting a comment in a private Linear issue and verify the contact appears in your report
Questions about this workflow
Does this expose customer contact info to all team members?
Contacts are shared via your Notis report channel (Slack, email, etc.). Use private channels to keep sensitive data contained.
Can I limit this to certain private teams?
Yes. Tell Notis which private teams to watch for comments. You control scope per team.
What if the private discussion is internal-only and has no customer link?
Notis will note that no customer context was found. That's fine -- it only enriches when it finds something.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Altoviz. A trigger fires from one place; an action lands in another.
Linear triggers
Altoviz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Product
Creates a new product in the altoviz system. this tool allows for the independent creation of a product with all necessary details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Product
This tool allows you to delete an existing product from altoviz. the action permanently removes the product from the system.
Comment Received Trigger
Triggered when a comment is received.
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
Issue Created Trigger
Triggered when a new issue is created.
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Find Product by Number
This tool allows users to find products in altoviz using the product number. it retrieves detailed product information including id, name, number, description, price, and other relevant metadata. it is a critical operation for product management in altoviz.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Classifications List
This tool retrieves a list of classifications from the altoviz platform. classifications are essential for producing accounting registers from user-created invoices. it can fetch all classifications or filter them by type.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Units List
This tool retrieves a list of all available units in the altoviz system. units are used for product measurements and quantity specifications in various transactions.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get VAT Rates
This tool retrieves a list of all available vat rates from altoviz. it's essential for creating and managing invoices and quotes where vat calculations are required. it supports retrieving vat rates, validating them for different regions, and ensuring correct tax calculations in financial documents.
Connect any two apps with Notis in the middle.
Linear and Altoviz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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