Get Customer Context Without Leaving Your Workflow
Every comment on a Linear issue is a signal to pull customer context. Notis does that automatically so you focus on the conversation, not the detective work.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
Why this helps
Responding to comments without customer context causes delays, missed details, and double work when you finally look them up.
- Full contact info loads automatically when needed
- No tab-switching to look up details
- Comments answered with complete customer context
- Prevents missing important contact history
Setup
Build it in a few focused steps.
- 1Connect Linear and Altoviz to Notis via the portal (one-time setup)
- 2Tell Notis 'Find the customer contact when someone comments on a Linear issue' or create via Automations > New
- 3Notis names the automation 'Comment to Contact Lookup' and asks which channel to report runs in
- 4Select the Comment Received trigger and confirm Create
- 5Test by posting a comment on a Linear issue and watch the contact details surface in your run report
Questions about this workflow
How does Notis find the contact if there's no email in the comment?
Notis looks for context clues in the issue title, assignee, description. If nothing connects, it reports the miss so you can adjust (e.g., by adding 'from: customer@email.com' to the comment).
Does this work for internal comments too?
Yes, but you may want to limit it to external customer comments. Ask Notis to skip comments from your team to reduce noise.
What if the contact doesn't exist in Altoviz yet?
Notis will report that the contact was not found. You can then create it manually or ask Notis to create it from the Linear comment context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Altoviz. A trigger fires from one place; an action lands in another.
Linear triggers
Altoviz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Product
Creates a new product in the altoviz system. this tool allows for the independent creation of a product with all necessary details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Product
This tool allows you to delete an existing product from altoviz. the action permanently removes the product from the system.
Comment Received Trigger
Triggered when a comment is received.
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
Issue Created Trigger
Triggered when a new issue is created.
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Find Product by Number
This tool allows users to find products in altoviz using the product number. it retrieves detailed product information including id, name, number, description, price, and other relevant metadata. it is a critical operation for product management in altoviz.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Classifications List
This tool retrieves a list of classifications from the altoviz platform. classifications are essential for producing accounting registers from user-created invoices. it can fetch all classifications or filter them by type.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Units List
This tool retrieves a list of all available units in the altoviz system. units are used for product measurements and quantity specifications in various transactions.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get VAT Rates
This tool retrieves a list of all available vat rates from altoviz. it's essential for creating and managing invoices and quotes where vat calculations are required. it supports retrieving vat rates, validating them for different regions, and ensuring correct tax calculations in financial documents.
Connect any two apps with Notis in the middle.
Linear and Altoviz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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