See Related Tickets When Issues Become Urgent
When something becomes urgent in Linear, you instantly see all related tickets and history in Agiled for full context.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Get Tickets
Tool to retrieve a list of all tickets. use after obtaining api token when you need an overview of support or issue tickets.
Why this helps
Urgent issues in Linear need immediate context, but hunting through Agiled for related tickets wastes critical response time.
- Urgent issues come with automatic context from related tickets
- Faster response time by having reference material ready
- Prevent duplicate effort by seeing what's already been done
- Full history available without manual searching
Setup
Build it in a few focused steps.
- 1Connect Linear and Agiled to Notis.
- 2Create automation: 'When a Linear issue is marked urgent or priority high, retrieve all related tickets from Agiled.'
- 3Select 'Issue Updated' as your trigger.
- 4Choose notification channel for ticket context.
- 5Test by marking an issue as urgent in Linear and verify related tickets are retrieved.
Questions about this workflow
How does Notis find related tickets?
It matches based on issue title keywords, customer, or specific fields. You can customize the matching logic.
What if there are hundreds of related tickets?
Notis retrieves the most relevant ones and limits the list. You can customize how many are returned.
Can I automatically link the tickets together?
This automation retrieves tickets for reference. To create actual links, you'd configure a separate linking automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Agiled. A trigger fires from one place; an action lands in another.
Linear triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
Comment Received Trigger
Triggered when a comment is received.
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
Issue Created Trigger
Triggered when a new issue is created.
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Linear and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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