Document Issue Closures Automatically
When work is complete in Linear, it's automatically documented in your ticket system. Nothing falls through the cracks.
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
Closed issues in Linear aren't tracked in your support system, creating gaps in documentation and making it hard to reference resolutions.
- Closed issues are automatically documented for future reference
- Complete audit trail of all completed work
- Prevents resolution details from being lost when issues close
- Easier to find how similar issues were resolved
Setup
Build it in a few focused steps.
- 1Connect Linear and Agiled to Notis.
- 2Create automation: 'When a Linear issue status changes to done or closed, create a summary ticket in Agiled.'
- 3Select 'Issue Updated' as your trigger.
- 4Choose notification channel for closure documentations.
- 5Test by closing an issue in Linear and verify a ticket is created in Agiled.
Questions about this workflow
What information gets included in the ticket?
Issue title, description, how long it was open, and who closed it. Recent comments are included for context.
Will this create a ticket for every closed issue?
Yes by default. You can refine it to only create tickets for completed issues with specific labels or in certain projects.
Can I find old resolutions through these tickets?
Absolutely. Search the ticket system for keywords from previous issues to find similar resolutions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Agiled. A trigger fires from one place; an action lands in another.
Linear triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
Comment Received Trigger
Triggered when a comment is received.
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
Issue Created Trigger
Triggered when a new issue is created.
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Linear and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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