Escalate Team Discussions Into Tracked Tickets
When your team discusses work in Linear, those conversations become tickets in Agiled automatically.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
Important team discussions happen in issue comments but aren't tracked, making it hard to follow up or reference decisions.
- Team discussions are automatically escalated and tracked
- Decisions made in comments get formal follow-up
- Full audit trail of team collaboration and decisions
- Prevents important discussions from being overlooked
Setup
Build it in a few focused steps.
- 1Connect Linear and Agiled to Notis.
- 2Create automation: 'When someone comments on a public Linear team issue, create a ticket in Agiled to track the discussion.'
- 3Select 'Public Team Comment Created' as your trigger.
- 4Choose notification channel for run reports.
- 5Test by commenting on a public issue and verify a ticket is created in Agiled.
Questions about this workflow
Will a ticket be created for every single comment?
Yes by default. To reduce noise, customize it to track only first comments or comments from specific team members.
How much context is included in the ticket?
The comment text, the issue title, and who made the comment. You can customize to include more issue context.
Can I reply to comments without creating more tickets?
Yes. Only the initial comments trigger tickets. Replies to comments don't create additional tickets unless you configure them to.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Agiled. A trigger fires from one place; an action lands in another.
Linear triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
Comment Received Trigger
Triggered when a comment is received.
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
Issue Created Trigger
Triggered when a new issue is created.
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Linear and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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