Turn Issue Discussions Into Actionable Tickets
When team members discuss an issue in Linear, it's worth tracking. This automation captures conversations as tickets automatically.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
Active discussions in Linear comments often contain decisions or concerns that need follow-up, but they get lost in the thread.
- Important team discussions are automatically tracked as tickets
- Prevents decisions made in comments from being overlooked
- Creates structured follow-up for collaborative work
- Team stays accountable for discussion outcomes
Setup
Build it in a few focused steps.
- 1Connect your Linear workspace and Agiled account to Notis.
- 2Create automation saying: 'When someone comments on a Linear issue, create a support ticket in Agiled with the comment as context.'
- 3Select 'Comment Received' as your trigger.
- 4Choose your notification channel for run reports.
- 5Test by commenting on a Linear issue and checking that a ticket is created in Agiled.
Questions about this workflow
Will this create a ticket for every single comment?
Yes by default. To reduce noise, you can customize it to only run for specific teams, projects, or labels.
How much of the comment gets included in the ticket?
The full comment text is included in the ticket description. If the comment is very long, Notis summarizes key points.
Can I track who made each comment?
Absolutely. The ticket includes the commenter's name and creates an audit trail of who said what.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Agiled. A trigger fires from one place; an action lands in another.
Linear triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
Comment Received Trigger
Triggered when a comment is received.
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
Issue Created Trigger
Triggered when a new issue is created.
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Linear and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agiled.