Auto-Find Help Docs for Every Customer Question
Customer asks a question? Notis finds the right help article in seconds and posts it as a reply--no context-switching, no delays.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Query Data
Tool to query structured data as json from a web page using an agentql query or natural language prompt. use after defining your query or prompt and a url or html.
Why this helps
A customer question lands as a comment. You stop what you're doing, search your help docs, send a link, then the customer still needs clarification. Three messages later, you've context-switched out of deep work.
- Answer questions faster with instant doc links
- Stop context-switching for doc searches
- Reduce customer follow-ups
- Build better support workflows
Setup
Build it in a few focused steps.
- 1Connect Linear and Agentql to Notis via the portal (one-time).
- 2Tell Notis: 'When a customer comment arrives on support issues, search our help docs for relevant articles and post them as a comment' or create via portal > Automations.
- 3Set trigger to Comment Received and choose your support project/team.
- 4Pick Slack or email for Notis run reports.
- 5Test with a real customer question and verify Notis posts the right docs.
Questions about this workflow
Does this work for all question types?
Yes. Notis uses natural language to understand the question and search your docs. If your help site is searchable or indexed, Notis can find answers.
What if Notis finds the wrong doc?
You can edit the comment immediately, or teach Notis by giving feedback. Over time, it learns your docs better.
Can I control which issues trigger this?
Yes. Set up the automation on a specific Linear team, project, or label so it only runs on support-related issues.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Agentql. A trigger fires from one place; an action lands in another.
Linear triggers
Agentql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Usage Details
Tool to retrieve subscription usage details for the current api key, including usage limits and billing period. use after confirming api connection is valid.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Query Data
Tool to query structured data as json from a web page using an agentql query or natural language prompt. use after defining your query or prompt and a url or html.
Comment Received Trigger
Triggered when a comment is received.
Create Remote Browser Session
Tool to create a remote browser session. use when you need to run browser automation on remote infrastructure.
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Agentql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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