Automatic Handoff Emails for Reassignments
Issue reassignments trigger emails with context - handoffs are smooth and ownership is clear
Trigger
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Action
Send Email
Send an email using agentmail api
Why this helps
Reassignments happen without context or personal touch - new owners don't understand why they have the work
- Reassigned work comes with full context in email
- New owners understand why they have the work
- Smooth handoffs reduce friction and questions
- Clear next steps for new assignees
Setup
Build it in a few focused steps.
- 1Connect Linear and Agent mail to Notis
- 2Tell Notis: 'When an issue is reassigned in Linear, email the new owner with the issue context and offer to schedule a quick sync to discuss'
- 3Select 'Issue Updated' (assignee changed) as your trigger
- 4Test by reassigning a Linear issue
Questions about this workflow
Can I customize the handoff message?
Yes. Include specific context about why the work was reassigned or what the new owner needs to know.
Should I notify the old owner too?
You can, if it helps with closure or follow-up on work they were handling.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Agent mail. A trigger fires from one place; an action lands in another.
Linear triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
Comment Received Trigger
Triggered when a comment is received.
Send Email
Send an email using agentmail api
Issue Created Trigger
Triggered when a new issue is created.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Connect any two apps with Notis in the middle.
Linear and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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