Turn Feedback Into Insights, Not Lost Comments
Feedback arrives in emails, comments, and conversations, and disappears into the noise. Notis automatically records every piece of feedback in Affinda with context preserved, so you build products your customers actually want.
Trigger
Comment Received Trigger
Triggered when a comment is received.
Action
Create Validation Result
Tool to create a validation result. use when recording validation outcomes for a document after parsing.
Why this helps
Customers and team members leave feedback constantly, but it's scattered across channels and forgotten. You can't track themes, trends, or what people actually asked for. You make decisions based on gut feel instead of data.
- Automatically capture every piece of feedback with context
- Extract feedback category and sentiment automatically
- Build a searchable feedback database
- Spot feature requests and problems early
- Make data-driven product decisions
- Show customers you're listening
Setup
Build it in a few focused steps.
- 1Connect Linear and Affinda to Notis.
- 2Create an automation: 'When customer or team feedback is posted in a Linear comment, automatically create a validation result in Affinda with feedback text, category, and sentiment.'
- 3Set the trigger to 'Comment Received'.
- 4Assign notifications to your product and customer success teams.
- 5Test by posting a sample customer feedback comment in Linear.
Questions about this workflow
How does Notis categorize feedback?
Tell Notis your categories: 'feature request', 'bug report', 'pain point', 'testimonial', 'pricing feedback', etc. Notis will auto-categorize based on keywords.
Can I track sentiment automatically?
Yes. Notis analyzes the tone and marks feedback as positive, neutral, or negative so you can see both praise and complaints.
What if feedback is in a private comment?
This automation works with public comments. For private feedback, set up a separate workflow using 'Private Team Comment Created' trigger.
Can I see what features customers request most?
Yes. Affinda groups feedback by category, so you can see at a glance which features are requested most frequently.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Affinda. A trigger fires from one place; an action lands in another.
Linear triggers
Affinda actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Update Annotations
Tool to update multiple annotations in one request. use when you need to modify parsed values or other fields across many annotations at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Collection
Tool to create a new collection. use after you have a valid workspace id and want to group documents by a specific extractor within that workspace.
Comment Received Trigger
Triggered when a comment is received.
Create Document
Tool to upload a new document for parsing. use when you have the document file or a public url and need to extract structured data immediately.
Issue Created Trigger
Triggered when a new issue is created.
Create Organization
Tool to create a new organization. use when you have a unique organization name and want to group resources under it.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Create RESTHook Subscription
Tool to create a new resthook subscription. use after confirming your webhook endpoint is ready to receive document event notifications.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Create Tag
Tool to create a new tag. use when you need to label documents in a specific workspace.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Create Validation Result
Tool to create a validation result. use when recording validation outcomes for a document after parsing.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Create Workspace
Tool to create a new workspace. use when you need to programmatically create a workspace container within an organization.
Connect any two apps with Notis in the middle.
Linear and Affinda, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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